Omaha Steaks Offer Update

I placed my order with Omaha Steaks using the Geico Privileges offer on Monday. I've seen the posts that the deal is officially DEAD. Now, a new twist...I got this email today:

Thank you for shopping at Omaha Steaks! We appreciate your business andare confident you will be delighted with your order. We do show when placing this order, a special offer for a free item wascombined with the $25 reward card. As stated in all promotions for freeitems, offers cannot be combined. Your order will ship without the freeitem. If you have any questions regarding your order, please contact us at1-800-329-6500. We would be happy to assist you. Sincerely, Jamie ToledoOmaha SteaksCustomer Care Manager

So it looks like the free burgers, cutlery and cutting board are not coming...bummer. Has anyone else received this? Anyone tempted to complain? I'll admit that the lawyer in me is!! The website did not prevent the order as it could and should have. If fact, I tried to go through ebates and it would not let me place the order, giving me an error message that offers cannot be combined so they do have the capability to prevent the order. I also wonder if this had anything to do with the volume of orders they must have received once word of this deal was out! I hope I don't sound too bitter... bright side is that I got the 12 burgers for only $3.98 - still a pretty great deal!!